The Logitech mouse remains the gold standard for desktop interaction, yet Windows 11 often treats these high-end peripherals like generic legacy hardware. There is a specific kind of frustration when a $150 MX Master or a G Pro Superlight suddenly turns into a paperweight because of a silent OS update or an aggressive power-saving protocol.
The friction between Logitech’s proprietary wireless tech—Unifying and Bolt—and the Windows 11 HID (Human Interface Device) stack is a growing pain point for power users. It isn’t just a "driver issue"; it is a breakdown in how the modern OS handles peripheral handshakes during low-power states and system resumes.
The 2-Minute Verdict: Quick Fixes
If you are in a rush, these three actions resolve 80% of Logitech detection failures on Windows 11.
| Symptom | Probable Cause | Immediate Action |
| Receiver ignored after Sleep | USB Selective Suspend | Unplug receiver, wait 5s, plug into a USB 2.0 port. |
| Bluetooth "Paired" but dead | HID Service Hang | Toggle Airplane Mode ON/OFF to reset the wireless stack. |
| G HUB shows "Inactive" | Driver Signature Conflict | Close G HUB, end "LGHUB Agent" in Task Manager, and relaunch. |
How to Fix a Logitech Mouse Not Detected on Windows 11: The Technical Blueprint
To resolve a detection failure, we must move past basic rebooting and look at the Enumeration Path. When you connect a Logitech mouse, Windows 11 initiates a multi-layered handshake: Physical Layer (USB/BT) → Controller Layer (XHCI) → HID Stack → Vendor Software (Logi Options+).
The Signal Path Breakdown
Logitech’s wireless ecosystem is divided into three distinct protocols, each failing in a unique way within the Windows 11 environment:
Lightspeed/Nano (2.4GHz): Uses a high polling rate (up to 1000Hz) that can be throttled by Windows 11 "Efficiency Mode" if the USB port is shared on a crowded hub.
Unifying (Legacy 2.4GHz): Relies on older driver signatures that Windows 11 Core Isolation sometimes flags as a security risk, preventing the driver from loading.
Logi Bolt (BLE-based): Highly dependent on the Windows Bluetooth Enumerator. If your Bluetooth LE (Low Energy) Enumerator is outdated, the Bolt receiver will be detected, but the mouse will remain "Invisible."
Technical Analysis: Power Management vs. HID Stability
Windows 11 is significantly more aggressive than Windows 10 regarding Selective Suspend. In our analysis, we’ve found that the OS often cuts power to the USB root hub if it perceives the mouse as "idle" for more than 30 milliseconds—shorter than the wake-up time of many older Logitech sensors.
This results in a "Ghost Device" state: Device Manager shows the receiver is working, but the input data is blocked because the HID listener has entered a D3 (low power) state and failed to resume.
Phase 1: Validating the Hardware Handshake
Before tweaking software, we must isolate the hardware from the OS logic. A Logitech mouse that works in the UEFI/BIOS but fails in Windows 11 confirms the issue is purely a software stack corruption.
Direct I/O Access: Bypass all USB-C adapters and hubs. High-performance Logitech mice require a consistent 5V/500mA supply. Passive hubs often drop voltage, causing the receiver to "drop out" under heavy CPU load.
The Interference Factor: USB 3.0 ports are known to emit 2.4GHz interference. Placing a Logitech receiver directly next to a USB 3.0 storage drive or a Wi-Fi router can cause "Detection Failure" symptoms that are actually just severe signal-to-noise ratio (SNR) drops.
Next Step: Once the hardware layer is verified, we move into the Surgical Reinstallation of the HID Stack, where we force Windows 11 to rebuild the device registry from scratch.
Phase 2: Surgical HID Stack Re-Enumeration
When Windows 11 "remembers" a faulty device state, it stores it in the registry under a specific Class GUID. Simply unplugging the mouse won't clear this cache. To force a clean handshake, you must perform a surgical removal of the input stack.
Registry-Level Cleanup: In Device Manager, locate Human Interface Devices.
The "Ghost" Hunt: Go to View > Show hidden devices. Any greyed-out "HID-compliant mouse" or "Logitech USB Input Device" entries are stale registry keys holding IRQ resources.
Force Uninstall: Uninstall every greyed-out entry and the active receiver entry. This clears the {745a1700-4821-11d0-b783-00a0c90a9041} class cache, forcing Windows to re-interrogate the hardware upon the next boot.
The Power State Conflict: S3 vs. Modern Standby
Windows 11 utilizes Modern Standby (S0 Low Power Idle), which differs significantly from the traditional S3 sleep state. This often causes "enumeration stalls" where the USB controller stays in a D3 (suspended) state even after the system wakes up.
Disabling Selective Suspend: Navigate to Control Panel > Power Options > Change plan settings > Advanced power settings.
The Logic: Set "USB selective suspend setting" to Disabled. This prevents the XHCI controller from dropping voltage to the Logitech receiver during micro-idles.
BIOS-Level Fix: If your mouse works in BIOS but fails in Windows, disable "USB Legacy Support" or "XHCI Hand-off" in your UEFI settings. This forces Windows to take 100% control of the USB stack, preventing hand-off timing conflicts.
System Services & Driver Integrity
Beyond the physical port, the Windows Driver Foundation and Human Interface Device Service act as the software bridge. If these services experience a "delayed start" or "timeout," the mouse remains unmapped.
Service Audit: Open
services.mscand ensure Human Interface Device Service is set to Automatic.The Dependency Factor: If you use a Bluetooth Logitech mouse, the Bluetooth Support Service must be running. If it is set to "Manual," the mouse may pair but fail to send input data until a secondary trigger starts the service.
Core Isolation Conflict: In Windows 11 Security settings, Memory Integrity (VBS) can block older Logitech Unifying drivers (
logi_joy_vir.sys). If you are using legacy hardware, turning this off temporarily can confirm if a driver signature conflict is the root cause.
Logitech Software: The Final Diagnostic Layer
Only after the OS-level HID stack is stable should you introduce Logi Options+ or G HUB. These tools operate at the filter driver level; if the base HID driver is corrupt, the software will perpetually show "Device Not Detected."
For enthusiasts seeking precise version-matching or specialized firmware archives that Windows Update often overlooks, you can find a curated repository of stable releases and technical whitepapers at the
Technical FAQ
Q: Why does my mouse work in BIOS but disappear in Windows 11?
This confirms your hardware is functional. The issue is likely Fast Startup or Core Isolation. Windows 11 loads a saved kernel state during "Fast Startup" that may include a corrupted USB controller driver. Disable Fast Startup to force a cold hardware initialization.
Q: Can a high polling rate (1000Hz) cause detection issues?
Yes. On older USB 2.0 headers, a 1000Hz polling rate can saturate the bus if shared with a USB headset or webcam. This leads to "Device Descriptor Request Failed" errors. Move the receiver to a dedicated USB 3.0/3.1 port to increase bandwidth overhead.
Q: My mouse shows as "Unknown USB Device (Device Descriptor Request Failed)." What now?
This is a hardware-level timing error. It means the USB controller timed out before the Logitech receiver could identify itself. This is frequently caused by static electricity buildup; shut down, unplug the PSU, and hold the power button for 30 seconds to discharge the motherboard capacitors.
Q: Does Windows 11 "N" versions lack mouse support?
No, but they lack the Media Feature Pack which occasionally contains underlying libraries used by G HUB for visual rendering. Ensure your Windows 11 build is fully updated via the "Optional Updates" section to catch missing HID class drivers.
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